Become a Customer

Become a customer

A simple way to personal assistance on your terms

Choosing or changing a personal assistance provider does not have to be difficult. We guide you through the entire process, starting by listening to you, your everyday life and your wishes. Whether you already have personal assistance or would like to learn more about your options, you are very welcome to contact us for a free, no-obligation meeting.

How it works

Three steps to your new assistance

We want you to feel confident and have plenty of time to make the right decision. That's why we take the process one step at a time, together with you.

We meet

We start with an informal, no-obligation meeting. We introduce Ale Omsorg and our approach, while listening to your situation, needs and wishes.

We prepare a proposal

Based on our conversation, we prepare a proposal tailored to you. We go through it together, answer your questions and give you plenty of time to consider it.

You decide

When you are ready, we sign an agreement and plan the start. We help with the practical aspects of changing provider and work to make the transition as smooth as possible.

Once you become a customer

We are here beyond the start

You will have a dedicated contact person who is responsible for your assistance and available to you in everyday life. Together, you will review your implementation plan and the things that matter for your assistance to work well. We follow up, listen and provide support as your needs or wishes change.

Your assistants

You are involved in choosing your assistants

You know best which people work well in your everyday life. That's why you are involved in recruitment, whether we are looking for new assistants or employing people you already work with.

We help with the practical aspects of employment and recruitment. Our legal team can also review your current decision and provide support if your needs have changed.

Would you like to know more?

Get in touch and we will be happy to tell you more about how we can support you and your assistance.